System Integration and Support

System Integration and Support - The Logistics Business

Very few IT systems are stand alone. The smooth implementation of system integration and support into our client’s overall internal and sometimes external system environment is therefore critical to ensure an effective operation.

External software suppliers, internal IT departments and external supply chain partners all need to be working towards the same goal. Integration is therefore extremely important in order to reduce delays and save money.

This requires insight into the processes supporting the system and the project management skills to advise a wide variety of people through the introduction of new operating methods. We have these skills. Our consultants can give this invaluable IT support and ensure successful integration of new systems, allowing our clients to focus on running their business with a minimum of disruption.

Key processes include:

  • System Integration:
    1. Analyse and define system functionality
    2. Create interface specifications
    3. Implement new system
  • On-going system support