Case Studies

Lakeland – Operational Performance Review

Lakeland are specialists in creative kitchenware and innovative home products and reach their customers through mail order, the web and their national network of retail stores. Product is supplied from their 150,000 sq. ft. in-house Distribution Centre in Kendal where one of the key challenges is to maintain the very high service standards as the…

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HMV – Supply Chain Strategy Review

HMV are the UK’s leading retailer of music and entertainment products. After many years of having product delivered by distributors and wholesalers direct to their 240 stores, The Logistics Business were commissioned to undertake a supply chain strategy review. This indicated that very significant savings could be realised by setting up a National Distribution Centre that would…

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TNT – Automated Warehouse and Logistics Operation Improvement

TNT had developed a major new automated distribution centre for a Client in Europe. However, soon after start-up it was clear that there were serious problems with the operation and The Logistics Business were asked to put a team in to help improve matters. Working closely with the team on site, a series of steps…

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Pets at Home – Strategies for Improving the Expansion of Future Logistics Operations

Pets at Home is an award-winning specialist ‘Pet-Care Retailer’ operating throughout the U.K. and Northern Ireland. The company, which started trading in 1991, has grown to become the leading retailer of its type in the U.K. and the third largest in the world.  Operating from 220 stores in the ‘edge of town’ locations, the annual…

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Laithwaites Wine – Distribution Centre Design and Implementation

Laithwaites is the name behind The Sunday Times Wine Club, plus many other wine clubs for blue chip companies such as American Express and BA. Fast growth in home delivery meant that they needed to scale up distribution operations and so the company tapped into outside expertise in the shape of The Logistics Business for…

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