Sustainable Supply Chain Strategy – Reverse Logistics in E-Retail

The logistics industry has worked hard over many years to improve supply chains to deliver products quickly, accurately and as cost-effectively as possible.  However, companies often haven’t put the same priority on planning for customer returns.  But now, from both a financial point of view and also to maintain customer satisfaction, this aspect of the retailer’s offer is being given increased attention since it is recognised that the cost of not dealing effectively with returns can be extremely high. The...

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Managing your business with ERP systems

Many modern business have vast organisational structures, many resources to be managed and complex processes to be integrated. These tasks are not confined to the business itself but also extend to external partners up and down the supply chain. On the other hand, developments in communication technology such as internet and smart phones give today’s consumers quick and easy access to commodities which results in an even more turbulent market. Companies must be able to adjust quickly to changes. It...

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Supply Chain Modelling – In Practice

There’s a lot of talk about supply chain modelling, but what does it really mean? From an academic point of view it means trying to represent real life activities, as closely as possible, through the use of mathematical analysis and computing power; usually with the aim of drawing conclusions about how supply chains can be improved. That’s fine, but it’s not much use if the model is so complex that no-one but the modeller can understand or use it. The...

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Multichannel Strategies – Connecting Supply Chains with Consumers

Today, there is an increasing disconnect between consumer’s channels of information and their channels of supply. A customer may browse the internet for information before visiting a shop to physically see and touch the product before buying. Alternatively, a customer may check out the product in a shop and then search for the best price on the internet, where they can order at a time that may be more convenient to them and receive the added bonus of free delivery....

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Indian State Government

The Logistics Business has recently been commissioned to analyse and develop fresh food supply chains in India by the State Governments of the major fruit and vegetable producing areas. Fresh food supply chains in the developed Western Countries are known to be fast, efficient and deliver good quality produce with little waste. In countries like India where there are far higher ambient temperatures, multiple handing of produce and high levels of waste, there would appear to be a lot to...

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