24 hours is not what it seems

It’s sometimes difficult to understand why, but there is undoubtedly a growing demand for a 24 hours delivery service for orders placed on the internet. That is, place your order by some time late this afternoon and you’ll get your delivery tomorrow - and “some time” is getting later and later. It’s difficult to understand because there seems to be no clear reason as to why customers need some of these things so urgently. It can’t all be those forgotten...

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Tesco Direct – Design of E-Fulfilment Facilities

Tesco needed to fulfil the promise of a new internet retailing arm Tesco Direct, and this required the rapid transformation of a traditional warehouse operation to cater for the very different demands of multi-channel retailing. They appointed The Logistics Business to undertake the work. Initially the key tasks included deciding upon the operating processes and the size and scope of the fulfilment centre operation. From these, the detailed design of a workable solution was developed. ‘We needed flexibility of approach...

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The Last 50 Metres – an old problem still unsolved

Over the last few years we’ve got used to Internet retailers reporting stellar growth figures. 40%, 60%, even 100% growth has not been uncommon for individual retailers, and the market as a whole has been growing at close to 40%. Over the last two or three years that growth has declined. So is this a trend that is to continue or a blip caused by the recession? Has the novelty worn off or is it simply a sign of the sector...

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The Caravan Club – Identification of Warehouse Capacity Requirements

The Caravan Club is a successful, long-established organisation which operates a range of services for the benefit of its members. There are some 374,000 households in the membership and the business generates more than £100 million of revenue annually. The services provided include the provision of insurance, organisation of overseas travel arrangements, the management of caravan sites, organisation of events and courses, and sales of a range of merchandise. The provision of these services entails a significant level of collation...

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The High Street V The Internet – The Winners and Losers this Christmas!

And in the red corner… The gloves were really off and for some businesses, it’s been a very bruising bout! Christmas 2012 has certainly sorted the men from the boys in the race to secure festive sales. It saw many companies massively exceeding their predicted on-line traffic for November/December. A decade ago, home shopping was seen very much a niche avenue for new start-ups to get a foot in the door without going to the expense of a retail unit....

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